Whether you're planning a kitchen remodel, a home addition, or a full renovation, one of the most important decisions you'll make is choosing the right general contractor. It's not just about finding someone who can get the job done — it's about finding someone who will do it right, on time, and within your budget. The good news is that with a little due diligence, you can hire with confidence.
Start by verifying licenses and insurance. This might sound like a basic step, but it's one that many homeowners skip. Any reputable contractor working in Washington or Oregon should hold a valid state contractor's license. Beyond licensing, make sure they carry both general liability insurance and workers' compensation coverage. If a worker is injured on your property and the contractor isn't properly insured, you could be held financially responsible. Don't be shy about asking for proof — a trustworthy contractor will have no problem providing it.
Get multiple bids, but don't just chase the lowest number. It's always smart to collect at least three estimates before making a decision. However, the cheapest bid isn't always the best deal. A significantly low bid can sometimes signal that a contractor is cutting corners, using lower-quality materials, or underestimating the scope of work. When reviewing bids, look at what's included, how detailed the scope of work is, and whether the timeline seems realistic. A well-organized, transparent bid is often a sign of a well-organized contractor.
Ask for references and actually call them. Most contractors will have a list of past clients they're happy to share, but how many homeowners actually follow up? Take the time to call or email a few of those references and ask specific questions. How was communication throughout the project? Did the work get done on time? Were there unexpected costs, and if so, how were they handled? Would you hire them again? Real answers from real clients tell you far more than any sales pitch will.
Check their online presence and reviews. In today's world, most reputable contractors have an online footprint. Look them up on Google, the Better Business Bureau, and platforms like Houzz or Angi. Pay attention to how they respond to negative reviews — a contractor who handles criticism professionally and constructively is one who takes their reputation seriously. A pattern of complaints about communication, unfinished work, or billing issues is a red flag worth heeding.
Get everything in writing. A solid contract protects both you and your contractor. Before any work begins, make sure you have a written agreement that outlines the full scope of work, materials to be used, payment schedule, project timeline, and how changes or unexpected issues will be handled. Avoid contractors who want to work on a handshake or are vague about putting details in writing. Clear documentation means fewer surprises down the road.
Pay attention to communication from the very beginning. How a contractor communicates during the bidding process is a strong indicator of how they'll communicate during your project. Are they responsive to your calls and emails? Do they show up on time to walk through your home? Do they listen to your concerns and explain things clearly? Good communication is one of the most valuable qualities a contractor can have, and it's something you can start evaluating from your very first interaction.
Understand the payment structure before you commit. Be cautious of any contractor who asks for a large upfront payment before work begins. A typical payment schedule might involve a reasonable deposit, followed by payments tied to project milestones, with a final payment due upon completion. This structure keeps everyone accountable and ensures you're only paying for work that's actually been done.
At Kory's General Contracting, we believe that every homeowner deserves a contractor they can trust. We're proud to be licensed, bonded, and insured, and we serve the Vancouver, WA and Portland, OR communities with the kind of honest, quality workmanship that keeps our clients coming back and referring their neighbors. We welcome your questions, encourage you to check our references, and are always happy to walk you through our process from start to finish.
Hiring a contractor is a big decision, but it doesn't have to be a stressful one. Take your time, do your homework, and trust your instincts. When something feels off, it usually is — and when you find the right fit, you'll know that too.